Privacy Policy
Last updated: September 1, 2026
This Privacy Policy describes how Zhongshan Xuanweizhe Technology Co., Ltd., operating under the SUNWAYMAN brand, collects, uses, discloses, and protects personal information when you visit sunwayman.com, place an order, create an account, contact us, or use our services.
Information We Collect
- Contact and account information: such as your name, email address, telephone number, account credentials, and information you provide when you contact us.
- Order and delivery information: such as billing and shipping addresses, order details, delivery information, return requests, and customer-service correspondence.
- Payment information: payment details are handled by the payment providers available at checkout, including PayPal and Stripe when enabled. We receive transaction information, payment status, and references needed to confirm, fulfill, refund, and support an order.
- Device and usage information: such as IP address, browser type, operating system, pages visited, referring pages, approximate location, language, and other log or diagnostic information.
- Content you submit: such as product reviews, support messages, chat messages, attachments, or other information you choose to send to us.
How We Use Personal Information
We use personal information as reasonably necessary to:
- operate, maintain, and improve the website and online store;
- create and manage accounts, process payments, fulfill orders, arrange delivery, and handle returns or refunds;
- respond to questions, provide customer support, and send service or transaction messages;
- protect the website, detect fraud, prevent abuse, and maintain security;
- understand usage of the website and improve products, services, and communications;
- send marketing communications when permitted and in accordance with your choices; and
- comply with legal obligations and enforce our agreements.
Cookies and Similar Technologies
We use cookies and similar technologies that are necessary for the website, account, cart, checkout, security, language, and region preferences to work. Where enabled, affiliate, analytics, advertising, chat, or other third-party services may also use cookies or similar identifiers.
| Category | Purpose | Typical duration |
|---|---|---|
| Session and security | Maintain sessions, cart and checkout state, and security protections such as CSRF protection. | Session-based or as required for the security function. |
| Language preference | Remember the language selected or used for the website. | Usually the browser session unless the browser retains the preference. |
| Region preference | Remember the selected or detected country so that the website can display relevant availability and shipping information. | Up to 30 days for the region preference. |
| Affiliate or referral | Where the affiliate program is enabled, attribute visits or orders to a referral source. | Determined by the relevant service provider. |
You can control or delete cookies through your browser settings. Blocking necessary cookies may affect login, cart, checkout, or other website functions. Third-party services may have their own cookies, privacy notices, and controls.
Service Providers and Disclosure
We may share personal information with service providers that help us operate the business, including payment processors, hosting and infrastructure providers, email and customer-support providers, shipping and fulfillment partners, security providers, and analytics or affiliate providers where enabled. These providers may process information only as needed to provide their services or as otherwise permitted by law.
If our affiliate program is enabled, GoAffPro may process referral identifiers and order-attribution information. Payment providers, including PayPal and Stripe when enabled, process payment information under their own privacy policies and terms.
We may also disclose information when required by law, to protect our rights or users, to investigate fraud or security issues, during a corporate transaction, or with your consent. We do not sell personal information for money.
Marketing Choices
We may send marketing messages where permitted by law. You can unsubscribe by using the unsubscribe link in a marketing email or by contacting us at service@sunwayman.com. Service messages about an order, account, security, or support request may still be sent when necessary.
International Transfers
Our service providers may process personal information in countries other than the country where you live. Where required by applicable law, we use appropriate safeguards for international transfers and provide additional information about those safeguards upon request.
Lawful Bases for EEA Residents
If you are in the European Economic Area, we may process personal information on the basis of your consent, performance of a contract, compliance with legal obligations, protection of vital interests, or our legitimate interests where those interests do not override your rights and freedoms.
Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, security, accounting, dispute resolution, and legal or regulatory obligations. The retention period depends on the type of information and the reason it was collected.
Automated Decision-making
Payment and security providers may use automated checks to detect or prevent fraud. We do not intend to make decisions based solely on automated processing that produce legal or similarly significant effects on you. If you have concerns about an automated decision, contact us using the information below.
Your Privacy Rights
Depending on where you live and subject to applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your personal information, or to object to or restrict certain processing. You may also withdraw consent where processing is based on consent. To make a request, contact service@sunwayman.com. We may need to verify your identity before responding.
Children's Privacy
The website is not intended for children under 13, or any higher minimum age required by applicable local law. We do not knowingly collect personal information from children below the applicable age. If you believe a child has provided personal information to us, contact us so that we can review and delete it where appropriate.
Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No online transmission or storage system can be guaranteed to be completely secure, and you should not send confidential payment information by email.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our website, services, legal obligations, or data practices. The updated version will be posted on this page with a revised update date.
Contact
Legal business name: Zhongshan Xuanweizhe Technology Co., Ltd.
Address: No. 28-1, Dongxing Road, Pingdong Industrial Zone, Sanxiang Town, Zhongshan City, Guangdong Province, China
Phone: +86 15999598944
Email: service@sunwayman.com